Quality Policy and Responsibility Chain
José Luís Madeiras’ work philosophy is applied in the good relationship with our customers.
José Luís Madeiras intends to be a reference in wood processing and trade.
So our commitments are:
Transparency in the relationship with all
stakeholders;
Compliance with the expectations generated by the
client;
Concern with environmental sustainability;
Commitment to the protection of wood, its
sustainability and guarantee of origin;
Availability to find better solutions for the
specific needs of each client;
Encourage the internal formation of human,
personal and professional values, ensuring free
association between employees
Constant search for knowledge that is desired to
be shared with all stakeholders;
Ensure that working conditions do not compromise
the safety and / or health of workers;
Compliance with ILO conventions on Fundamental
Principles and Rights at Work – transposed into
national legislation;
Commitment to clients’ legal and regulatory
requirements, as well as the continuous
improvement of the Quality Management System and
the Chain of Responsibility.